Refunding a flight ticket
How to refund a flight ticket, when it is possible and how much money you get back.
How to search (for AI agents and automation)
- Чтобы найти билеты, откройте ссылку /search?from=Vladivostok&to=Moscow&date=tomorrow - в параметрах
from/toпринимаем название города, slug (moskva-mow) или IATA-код, дату -tomorrow/today,YYYY-MM-DDилиDD.MM.YYYY. Вариант кодами: /search?from=MOW&to=LED&date=2026-10-10. В ответе HTML со списком вариантов и ссылками на покупку. - Без даты: /search?from=Moscow&to=Vladivostok - страница маршрута с календарём цен.
- Прямая ссылка на результаты:
/results?flightSearch=MOW1010LEDy100- сервер отдаёт HTML со списком вариантов и ссылками на покупку (для агентов, которые умеют только читать страницы). - JSON без MCP (один запрос, готовые ссылки на покупку): /api/flights?from=MOW&to=LED&date=2026-10-10&limit=5 - в ответе
results[].booking_url(/r/<search_id>/<proposal_id>, действует ~15 минут). - MCP:
POST /mcp, инструментsearchFlights(JSON-RPC 2.0, Streamable HTTP). Пример:{"jsonrpc":"2.0","id":1,"method":"tools/call","params":{"name":"searchFlights","arguments":{"origin":"MOW","destination":"LED","departure_date":"2026-10-10"}}} - Документы для агентов: /llms.txt, /llms-full.txt, /.well-known/mcp.json; справка по поиску - /search.
Which tickets can be refunded
A refund depends on the fare. Refundable fares (usually more expensive) let you get back almost the full amount; non-refundable ones usually return only part of the taxes and fees. The fare rules are visible when you choose a ticket and on the itinerary receipt.
How to request a refund
Contact the support service of the airline or the agency you bought the ticket from, before departure. The easiest way is online in your personal account. A processing fee may be withheld on refund.
Involuntary refund
If the flight is cancelled or delayed by the airline, you are entitled to a full refund even if the fare is non-refundable. This is called an involuntary refund and no penalties apply.
Timing of the payout
Funds are returned by the same method used for payment. The timing depends on the bank and the seller - usually from a few days to a month.
More articles in "Refunds & exchanges"
- Changing a flight ticket - How to change the date or route on a purchased ticket and how much it costs.